FlowFrame End User License Agreement

This End User License Agreement (this "Agreement") is a legal agreement between you, either an individual or a single entity ("you" or "Licensee"), and the owner and provider of the FlowFrame software application ("Company," "we," or "us"), governing your use of the FlowFrame desktop application and related documentation (collectively, the "Software" or "FlowFrame").

By clicking "I Agree," checking an acceptance box, or installing, activating, or using all or any portion of the Software, you acknowledge that you have read this Agreement, understand it, and agree to be bound by its terms. If you do not agree to all of the terms of this Agreement, do not install, activate, or use the Software.

1. License Grant; Scope of Use

Subject to your full and ongoing compliance with this Agreement and timely payment of all applicable license fees, Company hereby grants to you a personal, limited, revocable, non-exclusive, non-transferable, non-sublicensable license to (i) install the object code version of the Software on up to the number of macOS machines authorized for your license key, and (ii) access and use the Software solely for your own internal business or personal purposes in accordance with the documentation provided by Company.

Number of Installations; Machine Limits. Each valid license key you purchase entitles you to activate the Software on up to three (3) machines, unless otherwise specified by Company in writing. You may deactivate the Software on a machine and re-activate it on a different machine in accordance with Company's then-current procedures, provided that the maximum number of concurrently activated machines for that license key is not exceeded.

No Transfer; No Sublicensing. The license granted under this Agreement is specific to you. You may not assign, sell, lease, rent, loan, sublicense, transfer, or otherwise convey the Software, this Agreement, or any of your rights hereunder to any third party, whether by operation of law or otherwise, without Company's prior written consent.

2. Term of License

The license is granted on a perpetual basis with respect to the specific version of the Software you have purchased, subject to Company's right to terminate this Agreement as provided herein. Your right to use the Software is also contingent upon continued validity of your license key and compliance with any applicable activation or revalidation requirements.

3. Reservation of Rights

Company and its licensors retain all right, title, and interest in and to the Software and all related intellectual property rights, including without limitation all copyrights, trademarks, trade names, trade secrets, patents, and all other proprietary rights, whether registered or unregistered, and all copies, translations, adaptations, and derivative works thereof. Except for the limited license expressly granted to you in this Agreement, no other rights or licenses are granted, whether expressly, by implication, estoppel, or otherwise.

4. Prohibited Uses

You shall not, and shall not permit any third party to:

• Copy the Software except for a reasonable number of back-up or archival copies solely for your internal use, provided that all proprietary notices are reproduced on each copy
• Modify, adapt, translate, alter, or create derivative works of the Software or any part thereof
• Reverse engineer, decompile, disassemble, decrypt, or otherwise attempt to derive or access the source code, underlying ideas, algorithms, file formats, or non-public APIs of the Software, except and only to the extent that applicable law expressly permits such activity notwithstanding this limitation, in which case you must first notify Company in writing
• Remove, alter, or obscure any copyright, trademark, or other proprietary or legal notices on or in the Software or any copies thereof
• Use the Software for the benefit of any third party, including in any service bureau, time-sharing, hosted, or software-as-a-service arrangement, or otherwise provide or permit access to the Software to any third party other than your personnel or contractors acting on your behalf and subject to written confidentiality obligations at least as protective as those set forth herein
• Circumvent, disable, or otherwise interfere with any license key, activation mechanism, encryption, security feature, or usage limit applicable to the Software
• Use the Software in any manner that infringes, misappropriates, or violates any intellectual property, privacy, publicity, contractual, or other rights of any third party, or that violates any applicable law, regulation, or third-party terms of service

5. Use in Accordance with Law

You agree to use the Software only in accordance with all applicable laws, rules, and regulations in all relevant jurisdictions, including without limitation laws related to copyright and neighboring rights, data protection, privacy, unfair competition, communications, and computer misuse.

6. No Open Source Reverse Engineering

The Software may include or interact with open source libraries and components used to manipulate media or perform other functions. Such inclusion does not grant you any right to reverse engineer or access Company's proprietary code or non-public portions of the Software beyond what is expressly permitted by the applicable open source licenses and this Agreement.

7. License Key Activation

Use of the Software requires a valid license key purchased or otherwise legitimately obtained from Company or its authorized distributor (including LemonSqueezy or another designated payment processor). Upon installation or first launch, the Software may prompt you to enter your license key and will validate that key against Company's activation service.

8. Machine Association; Revalidation

Company's activation service may record a limited set of activation-related data, including your license key (or a hashed representation thereof), machine identifier(s), platform, and Software version, and may require periodic revalidation of your license to continue using the Software. Company may store such data for a limited period in accordance with its then-current privacy practices.

9. Offline Use and Grace Period

Following a successful activation and for a defined period thereafter, the Software may continue to operate in offline mode based on cached validation information. Company may enforce a periodic revalidation requirement following an offline usage period and may provide a grace period for revalidation, after which the Software may cease to operate until a new validation is performed.

10. No DRM Beyond Activation

Following activation and subject to any revalidation requirements, the Software runs locally on your machine. Company does not implement persistent remote control of your project data and does not access, host, or store your project content on its servers under ordinary operation.

11. Updates; Effect on License

Minor Updates. From time to time, Company may, in its discretion, provide error corrections, bug fixes, security patches, and minor enhancements that do not materially change the functionality of the Software as minor updates. Company may make such minor updates available to you at no additional charge for the version of the Software you have licensed, for a period determined by Company in its sole discretion.

Major Upgrades. Company may, from time to time, release major new versions or substantial enhancements of the Software that include significant new features or functionality or material changes to existing features. Company may designate such releases as separate products or major versions and may charge additional license fees or upgrade fees for access to such major versions. Nothing in this Agreement obligates Company to create, release, or provide any particular update or upgrade.

Installation of Updates. You are solely responsible for installing and deploying any updates or upgrades to the Software that Company makes available to you. Company is not obligated to support any version of the Software other than the then-current version and, in Company's discretion, a limited number of prior versions.

Effect on License. Unless otherwise stated by Company in writing, any update or upgrade that Company provides to you will be deemed part of the Software and will be subject to the terms and conditions of this Agreement, except to the extent such update or upgrade is accompanied by a separate license agreement, in which case the terms of such separate agreement will govern.

12. User Content; Third-Party Terms; Your Responsibilities

You may use the Software to create, capture, import, edit, and export videos, images, audio, text, and other materials and data (collectively, "User Content"). As between you and Company, and subject to any relevant provisions herein, you retain all right, title, and interest (if any) that you may have in and to your User Content.

Capture Studio Functionality. The Software includes a capture feature, including a Chromium-based browser window and related tools (collectively, "Capture Studio"), that allows you to record websites and web applications accessible via URL; take screenshots or capture video recordings of any visible page content and browser interactions such as clicks, scrolling, navigation, and hover effects; and capture audio from the system or microphone, as configured by you. You represent and warrant that, for any content you capture or record via Capture Studio or otherwise using the Software, you have obtained all necessary rights, licenses, permissions, and consents to access, capture, record, copy, and use such content for your intended purposes; your capturing, recording, using, reproducing, distributing, or otherwise exploiting such content will not infringe, misappropriate, or violate any copyright, trademark, trade secret, privacy, publicity, contractual, or other right of any third party; and that your capturing, recording, and use of such content will not violate any applicable laws or regulations or any terms of service, acceptable use policies, or contractual obligations applicable to the websites, web applications, or platforms you are capturing.

Third-Party Terms; No Affiliation. Many websites, web applications, and online services prohibit or restrict recording, copying, scraping, automated access, or other uses of their content. You are solely responsible for reviewing and complying with all such third-party terms. Company is not affiliated with, and does not endorse or approve, any particular third-party website or service that you may capture using the Software.

No Monitoring or Control of User Content. Company does not host, access, or routinely monitor your User Content. The Software operates as a local-first desktop tool, and your project data, captured recordings, and other User Content are stored on your own machines unless and until you choose to share or transmit them. Company does not pre-screen, review, approve, or control your User Content and is not responsible for it.

Responsibility for User Content. You are solely responsible for: the selection, creation, capture, recording, import, editing, and export of all User Content; backing up and safeguarding your User Content; all uses and distributions of your User Content and all consequences thereof; and any disputes or claims arising out of or relating to your User Content.

Media Search and Import Features. The Software may provide tools that allow you to search for and retrieve media from third-party content providers and platforms such as Pixabay, Freesound, and YouTube, import media files (including images, GIFs, videos, and audio) from URLs, local files, or other sources, and download or embed media into your projects and exports. You acknowledge that all media and content obtained from third-party sources are subject to the respective licenses, terms of service, and policies of the relevant content provider or platform. Content from Pixabay, Freesound, and similar platforms may be subject to Creative Commons, royalty-free, or other licensing schemes with specific conditions and attribution requirements. Downloading or using video clips from YouTube or other video platforms may be restricted or prohibited by those platforms' terms of service except through authorized mechanisms.

User Responsibility for Compliance. You are solely responsible for reviewing and complying with all applicable third-party licenses and terms of use; providing any required attribution or notices; and ensuring that you have the right to use, reproduce, adapt, display, perform, and distribute any such content as you intend.

No Enforcement of Attribution. Where technically feasible, the Software may display or preserve metadata indicating the source, URL, and license information of imported or searched media. However, Company does not enforce or guarantee the accuracy or completeness of such information. Compliance is entirely your responsibility.

Third-Party Content Disclaimer. Company does not own, control, or operate third-party media repositories, does not warrant the accuracy or legality of any content obtained from them, and shall have no liability arising from your use of third-party content, even if accessed or imported via the Software.

13. APIs, AI, and External Service Integrations

AI and External Service Integrations. The Software may integrate with third-party artificial intelligence, content generation, text-to-speech, evaluation, analysis, and media search services (collectively, "External Services"), including without limitation OpenAI's text-to-speech and other APIs; Anthropic's APIs; Google AI or Gemini APIs; YouTube Data API; Pixabay and Freesound APIs; and such other External Services as Company may support from time to time.

For many External Services, the Software allows you to configure your own API keys or access credentials. You acknowledge and agree that:

• You are solely responsible for obtaining and maintaining valid, authorized API keys or credentials for any External Services you choose to use with the Software
• Such API keys are stored locally on your machine (for example, using macOS Keychain or equivalent secure storage mechanisms where available) and are transmitted directly from your machine to the relevant External Service
• Company does not see, store, or relay your API keys on its own servers and has no access to your API usage data or content exchanged with such External Services, except as may occur directly on your machine

API Provider Terms and Acceptable Use. You agree to comply with all applicable terms of service, acceptable use policies, and documentation issued by each External Service provider whose API keys or services you use in connection with the Software.

Responsibility for API Usage and Fees. You are solely responsible for all queries, requests, and data you submit to External Services using your API keys; all content, outputs, suggestions, evaluations, or other materials generated or returned by External Services; and all fees, charges, and costs imposed by the External Service providers. Company is not responsible for any such fees and does not bill or collect them on behalf of External Service providers.

AI-Generated Content. Where the Software enables you to generate narration audio, written content suggestions, quality evaluations, video snippets, analysis results, or other content via External Services (collectively, "AI-Generated Content"):

• Such AI-Generated Content is produced by the External Services based on your inputs and instructions
• As between you and Company, Company does not claim ownership of your AI-Generated Content to the extent such ownership is granted to you by the applicable provider's terms
• You are solely responsible for reviewing, verifying, editing, and approving any AI-Generated Content before using, publishing, distributing, or relying upon it
• You remain responsible for ensuring that any AI-Generated Content you use or distribute complies with applicable law and does not infringe or violate any third-party rights

14. No Warranties Regarding AI or External Services

Company does not control and is not responsible for the operation, availability, accuracy, quality, or reliability of any External Services or any AI-Generated Content they produce. Without limiting any other disclaimer in this Agreement:

• Company makes no representation or warranty that AI-Generated Content will be accurate, truthful, non-defamatory, non-infringing, or appropriate for any particular purpose
• Company does not guarantee any particular scores, evaluations, or recommendations provided by Director or similar AI-based features, and you should not rely solely on such outputs without independent verification
• Company has no obligation to verify or correct AI-Generated Content

15. Suspension of Integrations

Company may modify, suspend, or terminate any integration with any External Service at any time, including if the applicable provider changes its APIs or terms, ceases to provide the service, or if Company determines that continued integration poses legal or security risks. Company shall have no liability arising from any such modification, suspension, or termination.

16. MCP Server Functionality

The Software may expose a programmatic interface or server (for example, an MCP server) that allows external agents, tools, or systems, including AI agents, to create, edit, and delete projects and steps; import media, generate narration, and run evaluations; execute capture operations or workflows; export projects to video, GIF, or HTML formats; and perform other automated actions supported by the Software.

You are solely responsible for:

• Configuring and authorizing any external tools or AI agents to access the MCP server or other programmatic interfaces of the Software
• All actions performed by such tools or agents, whether or not expressly directed by you in each instance
• Ensuring that any automated capture, recording, scraping, or data collection using the Software complies with all applicable laws and third-party terms of service
• Reviewing and approving any outputs, captures, or AI-Generated Content produced through automated workflows prior to use or distribution

17. Rate Limits and Third-Party Terms

You shall ensure that your use of the MCP server and programmatic interfaces complies with all applicable rate limits and usage restrictions imposed by External Service providers; and all terms of service and acceptable use policies applicable to the content sources or services accessed as part of automated capture or processing.

18. Data Handling, Privacy, and Telemetry

The Software is designed as a local-first desktop application. Under normal operation, all project files, step sequences, timeline configurations, media files, captured screenshots and recordings, and exports are stored locally on your machine. Company does not routinely receive or host your project content on its own servers.

When you choose to use certain features, the Software may send data directly from your machine to External Services as configured by you, including:

• Step instructions or text to AI providers for narration or content suggestion
• Project structure and step text for AI evaluations
• Video frames or media samples for analysis
• Search queries to media search providers
• License keys to Company's activation service for license validation

Company Infrastructure Data. In connection with license activation, validation, and Terms acceptance tracking, Company may store a limited set of data on its infrastructure, such as license key or a hashed representation thereof; machine identifier(s); platform and Software version; timestamps related to activation, validation, or Agreement acceptance; and non-content technical data necessary for license tracking and security.

What Company Does Not Collect. Company does not, in the ordinary course:

• Collect analytics or telemetry about your use of project content within the Software
• Require user accounts or logins to its own servers for use of the Software
• Host or store your project files, captured media, or exports
• Receive crash reports or detailed usage data, unless you voluntarily provide such information in connection with support

Cookies and Browser Storage. The Capture Studio browser may store cookies, local storage, or other state for the third-party sites and web applications you access, in order to provide expected browsing behavior. Such cookies and storage are maintained by the browser environment on your local machine and are not collected by Company.

19. Payment Information

Purchases of license keys are processed by third-party payment processors such as LemonSqueezy. Company does not receive or store your full payment card details; such data is collected and processed by the payment processor under its own privacy and security practices.

20. Privacy Policy

Additional details regarding data handling, retention, and your rights may be set forth in Company's separate Privacy Policy, as updated from time to time. In the event of any conflict between this Agreement and the Privacy Policy with respect to Software licensing, this Agreement shall control; with respect to personal data processing, the Privacy Policy shall generally control.

21. Ownership; Intellectual Property

As between you and Company, Company and its licensors own all right, title, and interest in and to the Software, including all copies, translations, modifications, and derivative works thereof (other than your User Content and AI-Generated Content to the extent you own such content); all trademarks, service marks, trade names, logos, and branding associated with the Software and Company; and all associated documentation and other materials.

22. User Content Ownership

As between you and Company, you retain any rights you may have in your User Content, subject to the licenses and rights you grant to third parties or that may arise under applicable third-party terms or licenses. Company does not claim ownership of your User Content solely by virtue of your use of the Software.

23. AI-Generated Content Ownership

Ownership and rights in AI-Generated Content may be governed by the applicable External Service provider's terms. To the extent such providers grant you ownership or license rights in outputs, such rights belong to you and not to Company. You are solely responsible for reviewing and understanding the applicable provider terms.

24. Feedback

If you provide Company with suggestions, ideas, feedback, or other information relating to the Software ("Feedback"), you hereby grant Company a worldwide, perpetual, irrevocable, royalty-free, fully paid-up, sublicensable and transferable license to use, reproduce, modify, distribute, display, perform, and otherwise exploit such Feedback for any purpose, without obligation or compensation to you.

25. Fees and Payment

License Fees. Your right to use the Software is conditioned upon payment in full of all applicable license fees as specified at the time of purchase.

Refunds and Revocation. Any refund policy that may apply to your purchase is determined by the point of sale (for example, Company or LemonSqueezy). In the event of a valid refund, Company may revoke or deactivate your license key, and your rights to use the Software shall cease.

Taxes. All fees are exclusive of Taxes unless expressly stated otherwise. You are responsible for paying all applicable sales, use, value-added, or other taxes and governmental charges associated with your purchase or use of the Software, excluding taxes based on Company's net income.

26. Warranties and Disclaimers

Limited Warranty (Software). Company warrants that, for a limited period following your initial purchase of a license (the "Warranty Period"), the Software, when properly installed and used in accordance with the documentation and this Agreement, will substantially conform to the material specifications set forth in the then-current documentation provided by Company. Company's sole obligation and your exclusive remedy for a breach of this limited warranty shall be, at Company's option, either:

• Repair or replacement of the Software so that it conforms to the foregoing warranty; or
• If Company determines, in its sole discretion, that such repair or replacement is not commercially feasible, a refund of the license fee actually paid by you for the Software, whereupon this Agreement and your license shall terminate.

Exclusions from Limited Warranty. The limited warranty does not apply to:

• Errors or nonconformities resulting from improper installation, use, or operation contrary to the documentation
• Modifications not made by Company
• Malfunctions or failures of hardware, operating systems, or third-party software not provided by Company
• Use with data, APIs, content, or services not furnished by Company, including any External Services
• Accidents, negligence, abuse, or misuse
• Use after Company has notified you of available updates that would have remedied the issue

No Warranties for External Services and AI-Generated Content. All External Services, AI-Generated Content, and third-party integrations are provided "AS IS" and "AS AVAILABLE" and are not covered by any warranty from Company.

General Disclaimers. Except as expressly set forth in this Agreement, the Software is provided "AS IS" and "AS AVAILABLE," and, to the maximum extent permitted by applicable law, Company expressly disclaims all other warranties, conditions, and representations, whether express, implied, or statutory, including without limitation any implied warranties of merchantability, fitness for a particular purpose, non-infringement, title, and quiet enjoyment. Company does not warrant that the Software will be uninterrupted, error-free, secure, or free from viruses; that the Software will meet your requirements; or that any particular scoring, evaluation outcome, or engagement rating will be produced by any Director or similar feature.

27. Limitation of Liability

Exclusion of Certain Damages. To the maximum extent permitted by applicable law, in no event shall Company or its affiliates, licensors, or suppliers be liable for any loss of profits, revenue, goodwill, or business opportunity; loss, corruption, or unauthorized access to data, content, or information; business interruption or downtime; or consequential, incidental, indirect, special, punitive, or exemplary damages, whether arising in contract, tort (including negligence), strict liability, or otherwise, and even if Company has been advised of the possibility of such damages.

Cap on Liability. To the maximum extent permitted by applicable law, Company's aggregate cumulative liability arising out of or relating to this Agreement shall not exceed the amount of license fees actually paid by you to Company for the Software giving rise to the claim.

Essential Purpose. You acknowledge that the limitations set forth in this Section are fundamental elements of the basis of the bargain between you and Company.

28. Indemnification

Your Indemnification Obligations. You shall, at your sole expense, defend, indemnify, and hold harmless Company, its affiliates, licensors, and suppliers, and their respective officers, directors, employees, and agents from and against any claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your User Content
• Your use of the Capture Studio or other capture, recording, or import features
• Your use of External Services and AI-Generated Content
• Your use of the MCP server or other programmatic interfaces, including actions taken by AI agents or automated workflows
• Your breach of this Agreement

Indemnification Procedure. Company shall provide you with prompt written notice of any claim, permit you to control the defense and settlement, and reasonably cooperate with you in the defense.

29. Term and Termination

Term. This Agreement commences upon your first installation, activation, or use of the Software and continues until terminated.

Termination by You. You may terminate this Agreement at any time by ceasing all use of the Software and uninstalling and permanently deleting all copies.

Termination by Company. Company may terminate this Agreement immediately upon notice if:

• You materially breach this Agreement and fail to cure within thirty (30) days after notice
• Company determines that your use poses a security risk, legal risk, or material harm
• You attempt to transfer, sublicense, or assign the Software in violation of this Agreement

Effect of Termination. Upon termination, all rights and licenses cease immediately and you must delete all copies of the Software.

Survival. Sections 4, 5, 6, 12, 13, 14, 21, 22, 23, 24, 25, 26, 27, 28, 30, 31, 32, and any other provisions which by their nature are intended to survive, shall survive termination.

30. Governing Law; Dispute Resolution

Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law principles.

Venue. Any legal action arising out of this Agreement shall be brought exclusively in the state or federal courts located in Whatcom County, Washington, and you hereby submit to the personal jurisdiction of such courts.

Injunctive Relief. You acknowledge that any breach of Sections 4 or 6 may cause irreparable harm to Company, and Company shall be entitled to seek immediate injunctive relief without the necessity of posting bond.

31. Export Control; Compliance with Laws

You shall not export, re-export, or otherwise transfer the Software to any country, person, or entity subject to export restrictions under applicable laws. You represent and warrant that you are not located in, under the control of, or a national or resident of any restricted country or on any prohibited party list. You shall comply with all applicable laws in connection with your use of the Software.

32. General Provisions

Entire Agreement. This Agreement constitutes the entire agreement between you and Company with respect to the Software and supersedes all prior understandings.

Amendments. Company may modify this Agreement from time to time. Your continued use after the effective date of the updated Agreement constitutes acceptance. If you do not agree, you must cease using the Software.

Assignment. You may not assign this Agreement without Company's prior written consent. Company may assign this Agreement in its discretion.

Severability. If any provision is held invalid, it shall be enforced to the maximum extent permissible and the remaining provisions shall remain in full force.

Waiver. No waiver of any term shall be deemed a further or continuing waiver.

Force Majeure. Company shall not be liable for failure or delay arising from events beyond its reasonable control.

Notices. Notices may be provided electronically, including within the Software interface.

Relationship of the Parties. The parties are independent contractors. Nothing in this Agreement creates a partnership, joint venture, or agency relationship.

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By clicking "I Agree," checking an acceptance box, or installing, activating, or using the Software, you acknowledge that you have read this Agreement, understand it, and agree to be bound by its terms.